ck4 bat Privacy Policy
Protecting your personal information at ck4 bat is our priority. This policy explains in detail what information we collect, why we collect it, and how it is kept secure.
Last Updated: January 2025 — Registered users will be notified if this policy changes.
Table of Contents
Introduction and Scope
ck4 bat is an online gaming and betting platform. This privacy policy applies to the ck4 bat website and all related services. When you create an account on ck4 bat, make a deposit, or use any of our services, you are considered to have accepted the terms of this policy.
The aim of this policy is to inform you directly and transparently about how your personal information is managed. Reading our Terms and Conditions will give you further details on the overall terms of using the platform. This privacy policy and the Terms and Conditions should be read together, as both documents form a connected framework.
In this policy, "we", "our", and "platform" refer to ck4 bat. "You" or "user" refers to any person registered on or using the platform's services.
Information Collection
Information You Provide Directly
When you register or log in to ck4 bat, we collect the following information:
- Full name and date of birth
- Mobile number and email address
- Username and password chosen by the user (passwords are stored in encrypted form)
- National ID or passport number (if required for identity verification)
- bKash, Nagad, or Rocket account details, only as needed to complete transactions
Automatically Collected Information
When you access our platform, some information is collected automatically:
- IP address and device type
- Browser type and version
- Time and date of account access
- Session duration and list of pages visited
- Information collected through cookies and similar tracking technologies (details in Section 5)
Transaction-Related Information
ck4 bat keeps a record of the date, amount, and method of each deposit and withdrawal. This information is used for financial reporting, fraud prevention, and account verification.
Purpose of Using Information
ck4 bat uses collected information only for the specific purposes listed below:
- Creating and managing your account and verifying your login
- Processing deposit and withdrawal transactions
- Providing bonuses, rebates, and VIP benefits
- Ensuring platform security and identifying fraudulent activity
- Resolving your issues via 24/7 customer support chat and email
- Conducting analysis to help improve services
- Sending relevant promotional information with your consent
We never sell your information or transfer it to third parties for marketing purposes. We monitor user behaviour to ensure responsible gaming on our platform — detailed guidelines on this are available on our Responsible Gaming page.
Sharing Information with Third Parties
Service Provider Partners
ck4 bat works with trusted third parties to operate certain services. These include payment processing, identity verification, and technical infrastructure providers. These partners receive only the information necessary to deliver the specified service and are required to follow our privacy standards.
Legal Obligations
If information must be disclosed due to a legal obligation or court order, ck4 bat may provide the necessary information to the relevant authorities on a limited basis. No information beyond what the law requires is disclosed in such cases.
Non-Disclosure Policy
Except in the situations mentioned above, ck4 bat does not disclose your personal information to any third party. In particular, user information is never shared in any form with advertising networks, data brokers, or unrelated businesses.
Cookies and Tracking Technology
What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. ck4 bat uses cookies for the following purposes:
- Essential Cookies: To maintain login sessions and operate the platform's core functions.
- Analytics Cookies: To understand which pages users visit most.
- Preference Cookies: To save your language and interface preferences.
Managing Cookies
You can manage cookies from your browser settings — accepting or rejecting them. However, disabling essential cookies may cause some core platform features to stop working properly.
Data Storage and Security
Security Measures
ck4 bat uses industry-standard technology to keep your information secure:
- Data transmission is secured through SSL (Secure Socket Layer) encryption
- Passwords are stored using strong hashing algorithms
- Logins are kept secure through OTP (One-Time Password) verification
- Automated monitoring is active to detect suspicious activity
- Server access is strictly controlled and only authorised staff can access data
Data Retention Period
We retain your information while your account is active and for a set period after it becomes inactive. Financial transaction records may be kept for an extended period as required by law. If you wish to close your account, please contact our support team.
Response to a Data Breach
If a data security breach occurs and it affects your personal information, ck4 bat will notify you as quickly as possible and take the necessary protective steps.
Your Rights
Every user registered on the ck4 bat platform has the following rights regarding their own information:
Right to Access Information
You can access your profile at any time to see what information we have stored about you. For requests regarding specific information, you can contact us through our support channels.
Right to Correct Information
If any information in your profile is incorrect or incomplete, you can request that it be corrected. General information can be changed directly from account settings; for changes to verification-related information, you will need to contact the support team.
Right to Stop Marketing Communications
You can stop receiving promotional emails or messages at any time. Use your account settings or our support channels to do this. However, important account-related messages (transaction confirmations, security alerts) cannot be turned off.
Right to Close Your Account
You can request to close your account on ck4 bat. When your account is closed, your personal information will be deleted as far as possible. However, information that must be retained for legal reasons (such as financial transaction records) will be kept for a set period.
Protection of Minors
All services on ck4 bat are strictly for persons aged 21 and above. We do not intentionally collect any personal information from minors.
Age is verified at the time of registration. If it is later found that a user created an account while under 21, that account will be closed immediately and the collected information will be deleted.
A note to parents — if your child has accidentally registered on ck4 bat, please notify our support team immediately.
Policy Changes
ck4 bat reserves the right to amend this privacy policy when necessary. If any significant changes are made, we will:
- Clearly state the date of the change on the website
- Notify registered users via email or in-app message
- Re-consent may be sought for significant changes
If you continue to use the platform after changes are made, it will be assumed that you have accepted the updated policy. We therefore recommend visiting this page regularly. To learn more about the platform, read About Us.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. The ck4 bat support team is ready to assist in Bengali and English 24 hours a day, 7 days a week.
Live Chat Click the chat icon at the bottom right of the platform to get direct support — active 24/7.
Email [email protected]
Many questions are already answered in our FAQ section — checking there first may get you a quicker answer.